The park has many accessible paths, however there are also a number of rough and uneven pathways which can be difficult to navigate, especially in wet conditions.
The museum is wheelchair and pushchair accessible. Wheelchairs and walkers are available to use throughout your visit, please ask a member of staff if you require assistance.
Please be aware that our gardens are accessed via a gravel path.
Designated disabled parking spaces are located within the main car park, adjacent to the cafe.
Accessible Toilet Facilities
There are toilets located on both floors of the museum, these can be found next to the lifts as well as on the Victorian Street.
Accessible toilets are located on the ground floor, next to the lift and on the first floor next to the Exhibition gallery.
In the park, toilets are next to the cafe by the adventure play area.
The galleries can be accessed via a lift next to the Museum Gift Shop and on the Victorian Street.
Changing facilities are available in the Victorian Street and in the park, adjacent to the cafe.
Preston Park Museum aims to be inclusive and welcoming to everyone; this includes parents visiting with infants.
We are part of the Breastfeeding Welcome scheme. Breastfeeding and bottle feeding are permitted anywhere on the grounds but should parents require more privacy, then please ask a member of staff.
Assistance dogs are welcome in all areas of the museum and grounds.
Hearing Induction Loop
We have a Hearing Induction Loop on the Museum Welcome Desk.
We have a wheelchair and walker available to hire at the museum. Please pre-book by telephoning 01642 527375.
Free Entry for Carers
Visitors with disabilities may admit one accompanying carer free of charge when they pay full adult/child price.
Please bring relevant proof of entitlement such as a Blue Badge, or a Personal Independence Payments letter (issued by the DWP benefit office).
Visitor Visual Story
Our new Visitor Visual Story is coming soon. This will include changes we have made during COVID-19
We run Relaxed Openings every second Sunday of the month from 10am – 11am. These are aimed at supporting the needs of people with autism, sensory conditions and dementia and take place at times when the museum is usually quieter. We will turn off additional noises and sound effects, as well as turning up lighting in darker areas.
Relaxed Openings which take place during school and bank holidays are likely to be busier.
You do not need to book – just turn up on the day. Normal Museum admission applies.
If we are running any workshops or activities, then they will be bookable and places will be limited. You can find out more by visiting our events page.
French and German Welcome Sheets are available upon request.
L’information en Français est disponible sur demande.
Deutsche Informationen sind auf Anfrage erhältlich.